Help Channels
Video Classes
You can promptly find out how to work with our Dedec Mexico Control Panel by making use of our step–by–step video tutorials.
A F.A.Q. Section
We give you an easy–to–use Frequently Answered Questions section where you can get solutions to the most often asked questions.
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A Ticketing System
Our support team is on shift around the clock to respond to your tech queries. Expect a solution within no more than 1–hour after you have submitted the ticket.
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Forms of Guidance
Shared Web Hosting Help and Support
If you have problems working with our shared web hosting plans services or need more resources for your websites, just let us know and we’ll give you the best guidance.
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VPS Servers Help & Support
Provided that you require guidance employing your administration panel or with the pre–installed web apps, just notify us and we’ll reply back to you in maximum one hour.
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Dedicated Servers Help
We’ll be working 24/7 to give you some help with any given server management process or to help you update the present configuration of your dedicated server.
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Semi-Dedicated Hosting Support
- We've got a team of competent technicians able to help you with anything associated with your semi-dedicated server. They are available 24/7 all year round.
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